Disclaimer

Last updated: May 2026

No Attorney-Client Relationship

Using this website, completing our eligibility survey, receiving a pre-qualification score, communicating with our chatbot, contacting us by phone or email, downloading our guides, or engaging with any of our tools or content does not create an attorney-client relationship between you and My Diabetes Benefits, CaseHelix, LLC, or any of our employees or affiliates.

An attorney-client relationship is formed only when you sign a formal engagement or retainer agreement directly with a licensed disability attorney. If we connect you with an attorney through our matching service, any legal relationship is between you and that attorney — not between you and us.

We do not supervise, direct, or control any attorney's legal work. We are not responsible for the advice, strategy, competence, conduct, or results of any attorney or representative to whom you are referred.

No Medical Advice or Diagnosis

Nothing on this website should be interpreted as medical advice, a medical diagnosis, or a recommendation for medical treatment. This includes, but is not limited to:

• Descriptions of diabetes complications (neuropathy, retinopathy, nephropathy, cardiovascular disease, gastroparesis, etc.)
• References to medical tests, lab values, or clinical criteria (nerve conduction studies, GFR levels, A1C values, etc.)
• Information about Blue Book medical listing requirements
• Guidance about medical evidence or documentation
• Symptom descriptions or severity assessments
• Results from our symptom mapper or other health-related tools

This information is provided solely to help you understand how the Social Security Administration evaluates diabetes-related disability claims. It is not clinical guidance.

Always consult your physician or qualified healthcare provider before making decisions about your health or medical care. Do not start, stop, or change any medical treatment based on information you read on this website. If you have a medical emergency, call 911 immediately.

No Guarantee of Disability Eligibility or Outcomes

We cannot and do not guarantee that you will qualify for Social Security Disability Insurance (SSDI), Supplemental Security Income (SSI), or any other government benefit. Our pre-qualification score and eligibility assessment are preliminary estimates based on general criteria — they are not predictions of your claim's outcome.

Only the SSA determines eligibility. The Social Security Administration uses a complex, multi-step evaluation process that considers your complete medical history, work history, age, education, transferable skills, and many other factors. No website tool can replicate this process.

Results vary. Every disability claim is unique. The fact that other individuals with similar conditions have been approved or denied does not predict what will happen with your claim.

Timelines are estimates. Processing times, back pay calculations, and other timeline estimates on this website are based on national and state averages. Your actual timeline may be significantly shorter or longer depending on your location, case complexity, evidence completeness, and many other factors.

Financial Estimates and Benefits Information

All financial information on this website — including estimated monthly SSDI benefit amounts, back pay estimates, SGA thresholds, attorney fee caps, and Medicare eligibility timelines — is provided for general informational purposes only.

Benefit amounts are estimates. Our benefits calculator provides approximate estimates. Actual benefit amounts are determined by the SSA based on your individual earnings record and are subject to annual cost-of-living adjustments.

SGA and other thresholds change annually. We strive to reflect current-year figures, but the amounts on this website may not reflect the most recent updates. Verify current thresholds at ssa.gov.

Attorney fee information is general. Attorney fees in disability cases are regulated by federal law, but the specifics of any fee arrangement are between you and your attorney. Verify all fee terms directly with your attorney before signing any engagement agreement.

Attorney and Representative Matching

When we connect you with a disability attorney or representative, you should understand:

We are not recommending or endorsing the attorney. Our matching is based on factors including your condition profile, case stage, and geographic location. It is not a professional endorsement of the attorney's skill, competence, or likelihood of winning your case.

Attorneys are independent. The disability attorneys and representatives in our partner network are independent legal professionals. They are not employees, agents, or affiliates of My Diabetes Benefits or CaseHelix, LLC. We do not control their legal work, case strategy, communication, or conduct.

You are free to choose your own attorney. You are under no obligation to work with any attorney or representative we suggest. You have the right to select your own legal representation at any time.

Attorney fee arrangements. Disability attorneys typically work on contingency, meaning they are paid from your back benefits if your claim is approved. Fee amounts are regulated by Social Security law. However, the specific terms of any fee arrangement are between you and your attorney. We encourage you to read and understand any engagement or fee agreement before signing.

Our matching fee. We may receive compensation from attorney partners for successful case referrals. This compensation does not increase the cost to you — attorney fees are set by law regardless of how the attorney obtained your case.

Testimonials and Success Stories

Testimonials, success stories, and case studies on this website represent the individual experiences of specific people. They are not guarantees or promises that you will achieve similar results.

• Results described in testimonials may not be typical
• Your outcomes will depend on your unique medical, vocational, and legal circumstances
• Names and identifying details may have been changed to protect privacy
• Testimonials may have been provided in exchange for a free service or other consideration
• The inclusion of a testimonial does not imply an endorsement by the testimonial provider of our services as a whole

AI-Powered Tools and Chatbot

Our eligibility survey uses an AI-powered chat assistant. You should understand the following about this tool:

AI has limitations. The AI assistant provides responses based on general knowledge and the information you provide. It may occasionally produce inaccurate, incomplete, or outdated information. It cannot account for every nuance of your individual situation.

AI is not a substitute for professional judgment. The AI assistant's responses do not constitute legal advice, medical advice, or a professional evaluation of your disability claim. Its pre-qualification score is a preliminary estimate — not a professional opinion.

Your conversation is not privileged. Communications with our AI assistant are not protected by attorney-client privilege, doctor-patient confidentiality, or any other legal privilege. Your conversation data is stored and may be reviewed by our team as described in our Privacy Policy.

Verify all information. We encourage you to independently verify any factual claims, regulatory references, or benefit amounts provided by our AI assistant or any other tool on this website by consulting official sources (such as ssa.gov), your physician, or a qualified attorney.

External Links and Third-Party Resources

This website may contain links to external websites, including government agencies (such as ssa.gov), medical information resources, and legal resources. These links are provided for your convenience and reference. We do not control, endorse, or assume responsibility for the content, accuracy, privacy practices, or availability of any external website. Accessing a third-party website from a link on our site is at your own risk.

Accuracy and Currency of Information

We make every reasonable effort to ensure that the information on this website is accurate and up to date. However:

• Social Security Administration policies, regulations, listings, and thresholds change periodically. There may be a delay between official changes and updates to our content.
• Medical information reflects general knowledge and may not account for the latest research, clinical guidelines, or treatment developments.
• Legal information is general in nature and may not apply to your specific jurisdiction or circumstances.
• Estimated figures (benefit amounts, timelines, statistics) are based on available data and may not reflect your individual situation.

We are not liable for errors or omissions in the information on this website or for any actions you take or fail to take based on information found here. Always verify important information with official sources, your physician, or a qualified attorney before making decisions.

Limitation of Our Role

To summarize our role clearly:

What we do:

• Provide free educational resources about diabetes-related disability benefits
• Offer interactive self-assessment tools to help you understand your situation
• Connect individuals with independent disability attorneys who may be able to help

What we do not do:

• Provide legal advice or legal representation
• Provide medical advice, diagnoses, or treatment recommendations
• Determine your eligibility for disability benefits
• Guarantee any outcome for your disability claim
• Act as your agent, attorney, physician, or representative in any capacity
• File disability applications or appeals on your behalf

If you have legal questions, consult a qualified attorney. If you have medical questions, consult your physician. If you have questions about your disability claim status, contact the Social Security Administration directly at ssa.gov or 1-800-772-1213.

If you have questions about any of the information on this page, please contact us: